Next-Gen WhatsApp CRM & Commerce

Bring team chat, AI agents, and commerce directly into WhatsApp.

Convia connects official Meta WhatsApp Cloud APIs, autonomous AI copilots, visual workflow engines, and headless storefronts into one clean, unified cloud workspace.

No credit card requiredOfficial WhatsApp Cloud APIInstant Cloud Setup & 99.9% Uptime
convia.app/inbox/thread-941
Live Meta Webhook
SM
Sofia Martinez
+1 (555) 234-8901 • Active via Cloud API
Assigned: Sarah K.
Hello! I saw your new collection. Do you have the Horizon Studio Headphones in matte black in stock?
11:42 AM
Convia AI Copilot (Knowledge RAG)
98% Match

“Hi Sofia! Yes, we have 6 units of the Horizon Studio Headphones (Matte Black) in our East Warehouse at $189 each. Would you like a direct checkout link or quotation?”

Type a reply or press / for templates...⌘K
99.9%

WhatsApp Delivery SLA

10x

Faster First Response

3.4x

Higher Conversion vs Email

100%

Tenant Data Isolation (RLS)

Every tool you need to run high-volume WhatsApp operations.

Engineered for sales, support, and marketing teams who demand real-time collaboration, zero latency, and robust automation.

Multi-Agent Team Inbox with Instant Sync

Prevent colliding replies with real-time agent assignment, presence indicators, private internal team notes, conversation labels, and customer CRM sidebars.

  • WhatsApp read/delivery ticks synced with Meta APIs
  • Send approved templates, audio notes, docs, and images
  • Real-time contact attributes and deal timeline history
Live Shared Team Session
3 Team Members Active
Customer (David Cho)10:15 AM

Could you resend invoice #INV-4029 with the updated company billing address?

Agent Note (Internal only • Sarah)10:16 AM

Updated tax ID in Stripe, re-generating PDF quote now.

Complete Architecture

Built for precision, engineered for scale.

Every component in Convia is designed around strict tenant isolation, enterprise reliability, and developer flexibility.

Unified WhatsApp Team Inbox

Empower support agents with simultaneous chat management, collision prevention, fast template responses, and customer tags.

Autonomous AI & RAG Intelligence

Connect your knowledge base to intelligent agents capable of drafting human-like replies, qualifying leads, and analyzing sentiment.

Visual Node-Based Journeys

Create zero-code conversational branching, automated trigger flows, interactive Meta menus, and delay-based followup drips.

Headless Storefronts & Catalogs

Send catalog cards in WhatsApp, manage multi-warehouse stock, create custom quotations, and sync orders seamlessly with Shopify.

Meta Template Broadcasts

Broadcast personalized promotional and transactional updates to thousands of contacts with real-time delivery telemetry.

Kanban Deals & Contact CRM

Track revenue stages from initial WhatsApp inquiry to won deal, complete with contact activity feeds and automatic deal progression.

Developer-First Stack

Full sovereignty over your data and infrastructure.

Built with Next.js 15 App Router, React 19, Supabase PostgreSQL, and Row Level Security (RLS). High-throughput messaging with sub-100ms API response times.

Multi-Tenant Isolation

PostgreSQL Row Level Security ensures tenant data never leaks across accounts.

Cryptographic Webhook Validation

All Meta inbound webhooks are HMAC SHA-256 signature verified before processing.

Granular API Keys & Scopes

Scoped API tokens for integrating your ERP, custom webhooks, and backend services.

api/whatsapp/send.tsTypeScript Strict
import { createClient } from "@/lib/supabase/server";
import { sendWhatsAppMessage } from "@/lib/whatsapp/meta-api";

// Multi-tenant isolated sending
export async function dispatchInteractive(accountId, to, catalogId) {
  const response = await sendWhatsAppMessage({
    accountId,
    recipient: to,
    type: "interactive_catalog",
    catalogId,
  });
  return response.status === 200;
}

Trusted by high-velocity teams worldwide.

See how companies scale customer engagement, support, and sales on Convia.

“Convia transformed our WhatsApp operations. We went from losing track of customer inquiries to answering thousands of chats in seconds with automated AI drafts.”

AR
Alexandre Rivera
Head of CX, ModaStyle D2C

“The visual flow builder and headless catalog integration are unmatched. Our abandoned cart recovery rate increased by 34% within the first month of deployment.”

NL
Nathalie Lin
Co-Founder, TechLuxe Direct

“The multi-tenant isolation, enterprise data security, and instant setup gave our engineering and CX teams complete confidence from day one.”

DK
David Kapoor
CTO, Nexa Global CRM

Simple, transparent pricing for every stage.

Start with our free trial or choose managed cloud for instant zero-maintenance scaling.

Starter
$0/ 14-day trial

Essential tools for growing teams getting started with WhatsApp CRM and support.

WhatsApp Cloud API Connection
Multi-Agent Shared Inbox
Visual Workflow Canvas
Headless Storefront Engine
Unlimited Contacts & History
Popular Choice
Managed Pro
$29/ month

Instant turnkey deployment with managed cloud database, zero maintenance, and automated updates.

Everything in Starter
Autonomous AI Copilot & RAG
Shopify 2-Way Catalog Sync
High-Deliverability Broadcasts
Priority Support & 99.9% SLA
Enterprise
Custom

Dedicated instances, custom LLM fine-tuning, custom SLA, and single-tenant on-premise deployments.

Custom LLM & Tool Integrations
Multi-WABA Enterprise Routing
Dedicated Technical Account Manager
Custom Security & Compliance Review
99.99% Uptime SLA Guarantee
Get Started in Minutes

Ready to modernize your WhatsApp CRM and commerce?

Join leading brands powering customer conversations, automated AI workflows, and instant checkout with Convia.